Privacy Policy

Shay’s Warriors Life After Cancer
Last Updated: August 11, 2026
Location: California, USA

Shay’s Warriors Life After Cancer (“Shay’s Warriors,” “we,” “our,” or “us”) is a 501(c)(3) tax-exempt nonprofit organization, EIN 83-3466948. We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy applies to anyone who interacts with us in the United States or elsewhere through our website, social media pages, online forms, email, text messages, donation and registration platforms, virtual or in-person programs and events, or other direct interactions with our organization. It explains the information we collect, how we use and disclose it, the choices available to you, and the steps we take to protect it.

Information We Collect

Information you provide: We may collect information you voluntarily submit to us, including:

Name and contact information, such as email address, mailing address, and phone number
Donation and transaction details; payment card information is generally processed by our third-party payment providers rather than stored by us
Program, event, retreat, volunteer, or newsletter registration information
Information contained in messages, forms, surveys, testimonials, or feedback you choose to provide
Accessibility needs, dietary preferences, emergency-contact details, or other information reasonably needed for a program or event, when applicable

Information collected automatically: When you use our website, we and our service providers may automatically collect limited technical and usage information, such as:

IP address and approximate location derived from it
Browser type, device type, and operating system
Pages viewed, links clicked, referring URLs, and dates and times of visits
Cookie identifiers and similar website interaction data

If you submit a testimonial, photograph, video, or personal story for possible publication, we will use it in accordance with the permission you provide. Please avoid including information about another person unless you have authority to share it. You may contact us to ask about withdrawing permission for future uses, although withdrawal may not affect materials already published or distributed.

Because our mission serves people affected by cancer, information you choose to provide may reveal health-related circumstances. We use such information only as reasonably necessary to respond to your request, evaluate or administer program participation, support accessibility or safety needs, or for another purpose disclosed when the information is collected. Please do not send medical records or other detailed health information unless we specifically request it through an appropriate process.

How We Use Information

We may use collected information to:

Process donations, registrations, purchases, and related acknowledgments
Administer programs, events, retreats, volunteer activities, and survivor-support services
Respond to questions and send requested updates, newsletters, event information, and fundraising communications, subject to your communication choices
Operate, analyze, secure, and improve our website, programs, communications, and outreach; comply with legal obligations; and protect our organization and community

We do not sell or rent personal information. We also do not use personal information for targeted advertising based on activity across unrelated websites or services.

Donors and supporters may ask us not to send fundraising or promotional communications, or may update their communication preferences, by using an unsubscribe link where available or by contacting us. We may still send transactional or administrative messages, such as donation receipts, registration confirmations, and important program notices.

How We Share Information

We may disclose personal information to trusted service providers that support our operations, such as website hosting, registration, email delivery, analytics, payment processing, event administration, and data security providers. These providers may use information only as needed to perform services for us and subject to applicable contractual or legal obligations.

We may also disclose personal information if required by law or legal process; when reasonably necessary to prevent fraud, protect rights, property, safety, or security, or investigate misuse; or in connection with a merger, reorganization, transfer of assets, or similar organizational transactions, subject to appropriate protections.

Our website, social media pages, messages, and programs may link to or use third-party websites, donation platforms, registration tools, email and text-message services, video or virtual-event platforms, social media services, or other services that we do not control. Information you provide directly to those services is governed by their own privacy policies and settings. Social media interactions may also be visible to the platform, other users, or the public depending on your account settings and the nature of the interaction. We encourage you to review the applicable privacy policies and settings before providing personal information.

Social Media Privacy

When you interact with Shay’s Warriors through a social media platform, the platform may collect information about your account, device, activity, interests, location, contacts, and interactions according to its own privacy policy and settings. Shay’s Warriors does not control how a platform collects, uses, discloses, retains, or secures that information. Review the platform’s privacy policy and account settings before interacting with us.

Comments, reactions, mentions, tags, reviews, photographs, videos, usernames, profile information, and other content you post on our social media pages or in public areas of a platform may be visible to Shay’s Warriors, the platform, other users, and the public. Public content may be copied, shared, indexed, or retained by others even after you delete it. Please do not post medical records, detailed health information, financial information, home addresses, emergency-contact information, or information about another person in a public post or comment.

If you send us a private or direct message, we may use the information in that message to respond, provide requested support, administer a program, document the interaction, protect safety and security, or comply with law. Although a message may appear private, it is transmitted and stored through the social media platform and may be accessible to that platform under its policies. Social media should not be used for urgent requests or for sending medical records or other highly sensitive information.

We may respond to, moderate, hide, or remove content from pages we control when permitted by the platform, including content that contains personal information, spam, threats, harassment, or material unrelated to our mission. If you tag or mention Shay’s Warriors, your content may become visible to us; we will request or rely on appropriate permission before using a survivor story, testimonial, photograph, or video in our own promotional materials. Removing a tag, post, or message from a platform may not remove copies already shared, archived, or retained by the platform or other users.

Privacy Choices and Information for Individuals Worldwide

We offer privacy choices to all individuals who interact with Shay’s Warriors, regardless of where they live. You may ask us to provide information about personal information we maintain about you, correct inaccurate information, or delete information, subject to legal, security, recordkeeping, donation, program-administration, and operational exceptions. You may also unsubscribe from fundraising or promotional emails by using the unsubscribe link in those messages or by contacting us. We will not discriminate against you for making a privacy request.

Depending on where you live and whether an applicable privacy law covers our organization or a particular activity, you may have additional rights concerning access, correction, deletion, restriction, objection, portability, withdrawal of consent, sensitive personal information, or certain disclosures. We do not sell personal information or share it for cross-context behavioral advertising. If an applicable law gives you additional rights, we will honor verified requests as required by that law. Information may be processed or stored in the United States or in other countries where our service providers operate, and privacy laws in those locations may differ from those where you live.

To submit a privacy request, contact us using the information in the Contact Information section below. We may take reasonable steps to verify your identity and authority before fulfilling a request.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate parental consent. Some programs or events may involve minors through a parent or legal guardian. In those circumstances, we may collect information that is reasonably necessary for registration, safety, accessibility, emergency contact, or program administration with the involvement or authorization of the parent or guardian.

A parent or legal guardian who believes a child under 13 provided personal information to us online without appropriate consent may contact us in writing at the address listed below to request review and, where appropriate, deletion.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website and service providers may use cookies and similar technologies that are necessary for site functionality, help us understand website traffic and performance, remember preferences, or support embedded content. The cookies available on our site depend on the tools and services we use. You can manage cookies through available consent controls, when provided, and through your browser settings. Disabling some cookies may affect website features. We do not use personal information for targeted advertising based on activity across unrelated websites or services.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, administer our programs, maintain donation and tax records, meet legal or contractual obligations, resolve disputes, and protect our organization and community. When information is no longer needed, we take reasonable steps to delete, destroy, or de-identify it.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or website functionality. We will post the revised Policy on this page and update the effective date. If a change materially affects how we use personal information already collected, we will provide additional notice when reasonably appropriate. We encourage you to review this Policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Shay’s Warriors Life After Cancer
Email:hello@shayswarriors.org
Phone: 760-895-1705
Website:www.shayswarriors.org